engineering.salesforce.com

Tech

6 AI Agent Capabilities to Evaluate Before Enterprise Deployment

• AI agent evaluation goes beyond accuracy. See how EGI-Bench unifies eight benchmarks to assess six enterprise capabilities and compare 14…
• Shelby Heinecke Nov 12 - 5 min read In our Engineering Energizers Q&A series…
• Today, we spotlight Shelby Heinecke, Director of AI Research, whose team tackled a high-stakes problem…

engineering.salesforce.com2d ago

engineering.salesforce.com

Tech

How Salesforce Scaled Engineering AI Adoption Without Stifling Innovation - Salesforce Engineering Blog

• Paul Constantinides Nov 10 - 10 min read By Paul Constantinides…
• But promising capabilities remained scattered across teams, overlapping efforts competed for limited resources…
• Scaling AI adoption demanded shared practices; preserving innovation demanded team freedom.

engineering.salesforce.com4d ago

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Scaling AI Engineering Automation Without Sacrificing Reliability

• Learn how Agentforce engineers scale AI engineering automation through semantic retrieval, layered evaluation, risk-based autonomy, and human oversight.
• Fereydoon Vafaei Nov 09 - 7 min read In our Engineering Energizers Q&A series…
• Today, we spotlight Fereydoon Vafaei, a Principal Software Engineer on the Agentforce team, who faced a formidable challenge…